Adverse Event

Dear Sir or Madam,
In our organization, patient safety is a priority. In accordance with current legislation, based on the Pharmaceutical Law Act of September 6, 2001, we continuously monitor the safety of our products.
With information from patients and healthcare professionals, we can adequately assess the safety profile of our products and take appropriate measures to improve it.

In case of an adverse event following the use of a Polpharma product, it can be reported to the Medical Department.

The report can be made:

  • By submitting a completed online form
  • By sending the completed form in traditional form by mail to:
    Pharmacovigilance Area of Medical Department
    Zakłady Farmaceutyczne POLPHARMA S.A.
    6 Bobrowiecka St., 00-728 Warsaw
  • Via the 24-hour voice mailbox available on our helpline +48 22 364 61 01. Please have the following information prepared before calling:
    • the name of the Polpharma product to which the call relates
    • description of the symptoms that occurred after its use,
    • patient identification data, such as initials
    • and contact information of the reporting person.

Please be informed that we are required to keep a record of any adverse events. Please read our Privacy Policy
and information on the processing of personal data. The contact for the Data Protection Officer is 22 364 61 00.
You will also find detailed information on their processing in the Privacy Policy tab.

Email: PHV@POLPHARMA.COM

Polpharma on its websites and mobile applications (“Website”) uses cookies and other related technologies (“cookies”). Self-management of cookies is possible by changing the settings in your web browser. If you do not agree to the collection of personal data through cookies, you can change the settings in your web browser or leave the Website.

By using the Website without changing the settings in your web browser, you accept Polpharma’s use of cookies. By accepting the settings in your web browser, you agree to profiling based on the information contained in cookies. Consent may be withdrawn at any time. Withdrawal of consent does not affect the lawfulness of the processing that was carried out on the basis of consent before its withdrawal.

More information can be found in the Cookies Policy.